Privacy Policy

Effective Date: September 20, 2026

TRILLA LTD. respects your privacy and is committed to protecting the personal information provided through this website. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable privacy laws.

INFORMATION WE COLLECT

When you contact TRILLA LTD. or submit a project inquiry through this website, we may collect information such as your first and last name, email address, telephone number, project type, project location, anticipated project timeline, and any other details included in your message.

This website and its service providers may also automatically collect limited technical information, including your IP address, browser type, device information, pages visited, and cookie data.

TRILLA LTD. does not collect payment-card information through this website.

HOW WE USE YOUR INFORMATION

We may use your personal information to respond to questions and project inquiries, evaluate renovation or contracting requests, prepare estimates, arrange site visits, communicate about potential or active projects, maintain customer and business records, improve the security and operation of our website, and meet legal, accounting, insurance, or regulatory obligations.

TRILLA LTD. does not sell or rent personal information.

CONSENT

By voluntarily providing information through this website, email, telephone, or another form of communication, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy.

You may withdraw your consent, subject to applicable legal or contractual restrictions, by contacting TRILLA LTD.

SERVICE PROVIDERS AND DISCLOSURE

TRILLA LTD. may share limited personal information with trusted service providers that support our website, email, business administration, project management, accounting, or professional services.

This website is hosted by Wix, which may process website activity and form submissions on our behalf.

If a project proceeds, relevant information may be shared with subcontractors, trades, suppliers, inspectors, or other project participants when reasonably necessary to provide the requested services.

Personal information may also be disclosed when required by law, when necessary to protect the rights or safety of TRILLA LTD. or others, or when you have provided your consent.

Some service providers may store or process information outside Alberta or Canada. In those circumstances, the information may be subject to the laws of another jurisdiction.

COOKIES AND WEBSITE TECHNOLOGIES

This website may use essential cookies and similar technologies provided by Wix to operate securely, maintain website functionality, and understand general website usage.

You may adjust cookie settings through your browser. Disabling certain cookies may affect the operation or functionality of the website.

RETENTION AND SECURITY

TRILLA LTD. retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, contractual, accounting, insurance, or business requirements.

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

ACCESS AND CORRECTION

You may request access to personal information held by TRILLA LTD. or ask us to correct information that is inaccurate or incomplete, subject to applicable legal exceptions.

We may need to verify your identity before responding to an access or correction request.

THIRD-PARTY LINKS

This website may contain links to third-party websites or social media platforms. TRILLA LTD. is not responsible for the content, security, or privacy practices of those external websites or services.

CHANGES TO THIS PRIVACY POLICY

TRILLA LTD. may update this Privacy Policy when its services, business practices, website, or legal obligations change.

The effective date displayed at the top of this page indicates when the Privacy Policy was last updated.

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

TRILLA LTD.

Edmonton, Alberta

Phone: (780) 660-2831

Email: info@trilla.ca